Guarantees and policy
Wikipedia page guarantees: defence and refund
We do not promise outcomes Wikipedia controls. We guarantee a risk-managed process, defence of the page for 90 days, and an 80% refund if a published page cannot be defended after 3 attempts.
WikiBusines: the guarantee covers an English company page from €2,400 and 4–5 weeks; after the first 90 days, yearly support from €720 extends it to 12 months.
Reviewed by Roman Melnyk, Chief Editor ·
Refund
If a published page can't be defended after three attempts within the 90-day window.
Days of monitoring
After publication, on every page-creation project, at no extra cost.
Pass review
Because we only take projects where the source base gives a real chance. Company data.
03 Six guarantees
Six guarantees for Wikipedia page creation: what we put in the contract
Recovery expertise
We bring articles back even after 5+ previous deletions, with a strong track record in local and global Wikipedia arbitration.
We only take projects with a real chance
We turn down projects with a weak source base. That is why 93% of the pages we create pass Wikipedia's review and are published.
Neutrality and editorial defence
We stand up for the client's position on talk pages and in edit conflicts, while keeping the article neutral and tied to sources.
Protection from deletion
If the article is nominated for deletion, we defend it: we argue notability, show it meets the criteria and see the AfD discussion through.
A recovery plan
If a page is deleted, you are not left alone. We prepare a plan and a republication strategy, or an alternative route: Wikidata, Simple English, another language edition.
The article restored, or 80% back
Within the 90-day window we make up to three recovery attempts. If they fail, we refund 80% of the project fee. That is our financial responsibility.
04 If your page is challenged
If your Wikipedia page is challenged: five stages we answer for
Click a stage to see what we do at that moment.
We catch the change
Monitoring shows an edit, a tag or a deletion nomination. It runs for all 90 days after publication.
It is clear what changed
We read what really happened
We check whether the objection holds up under the rules and what the article lacks: sources, neutrality or formatting.
A decision: fix, reply or take it to discussion
We reply on the talk page
We take part in the discussion under a disclosed account, citing sources and policy, calmly and to the point.
The position is on record on the talk page
We bring the article back
If the page is deleted, we prepare a recovery plan and make up to three attempts within the window. Or we offer an alternative route: Wikidata, Simple English or another language edition.
A restored article or a new route
We honour the contract
If a published page could not be defended after three attempts within the 90-day window, we refund 80% of the project fee.
80% of the fee refunded
05 The hardest cases
Difficult Wikipedia cases: arbitration, edit wars, administrator conflicts
We work on difficult Wikipedia situations: we have experience in local and global arbitration, and we advise on edit wars and conflicts between administrators. Choose an escalation level.
We work out who is changing the article and why
We read the edit history and the talk page to understand the dispute before it turns into a conflict.
We stop the revert cycle
We advise on how to leave the revert cycle and move the dispute to discussion, where sources decide rather than persistence.
We work where views split at administrator level
We help build a position under the rules when administrators' decisions contradict each other.
We prepare the case for a language edition's arbitration
We have experience in local arbitration: we gather evidence, the history of the dispute and policy-based arguments.
We support cases beyond one language edition
We have experience in global arbitration, when a dispute reaches beyond a single Wikipedia edition.
06 Your first 90 days
Monitoring and defence of a Wikipedia page: the first 90 days after publication
Publication
The page goes live and monitoring starts.
Oversight
Monitoring, support and the guarantee: we respond to edits, tags and nomination attempts.
Up to three attempts
If the page is deleted, we make up to three recovery attempts.
Handover
From here the page is on your balance, unless you have an annual support plan.
The markers show the limits of oversight, not a fixed sequence of events.
07 Refund policy
Refund for a Wikipedia page: check your case
Choose a situation. The answers come from the current refund policy.
We refund 80% of the page-creation project fee.
Policy, section 2The order can be cancelled for a full refund.
Policy, section 3The refund covers the undelivered part of the agreed scope. What has been published or handed over is non-refundable.
Policy, section 3An audit is delivered work and is non-refundable. If you go on to a project within one month, its fee is credited.
Policy, section 1The standard guarantee ends on day 90, after which the page is on the client's balance. With any annual support plan the guarantee runs for 12 months.
Annual support termsResults on third-party platforms depend on those platforms and are not by themselves grounds for a refund.
Policy, section 3Future periods can be cancelled; the current period is non-refundable.
Policy, section 5To request a refund, email team@wikibusines.com with your order number. We reply within 5 business days and pay an approved refund within 15 business days of the decision, by the original payment method where possible.
08 After 90 days
Annual Wikipedia support: support and oversight plans
The standard is 90 days of monitoring, support and guarantee, after which the page is on the client's balance. Any annual support plan extends the guarantee to 12 months.
Annual Support
€720 / year- Guarantee extended to 12 months
- Up to 4 content updates per year
- Neutral wording and guidance
- Periodic compliance checks
- No continuous monitoring
Managed Protection
€1,500 / year- Guarantee extended to 12 months
- Near real-time monitoring built on Wikimonitoring
- Response to unwanted edits and warning tags
- Up to 8 editorial updates per year
- Talk-page discussion support
Enterprise Governance
€3,700 / year- Guarantee extended to 12 months
- Priority monitoring and alerts
- Sensitive edits, disputes and deletion risk
- Risk-based governance
- Quarterly executive summary
- SLA-driven response
09 Tool
Wikimonitoring, Wikipedia edit monitoring: alerts within minutes
Anyone can change Wikipedia at any time. The service watches your pages in any language and sends alerts by email and Telegram within minutes.
Sample interface with illustrative data.
10 Questions
Wikipedia page guarantees: FAQ revisions, defence, refund
What exactly do you guarantee?
We only take projects with a real chance, defend the published page for 90 days, make up to three recovery attempts and refund 80% of the fee if it can't be defended.
Do you guarantee the article will be accepted?
That decision belongs to an independent community, so no honest agency can sign it. We answer for everything that leads to it: 93% of the pages we create pass Wikipedia's review and are published, and for a published page we answer with money.
What happens if the page is deleted after publication?
Within the 90-day window we defend the page and restore it. If that fails after three attempts, we refund 80% of the project fee.
Can you put a lock on my page?
Only Wikipedia administrators set the lock, to stop real violations. We do something else: we see changes and respond to them.
What happens after 90 days?
Standard monitoring, support and the guarantee end, and the page is on your balance. With any annual support plan the guarantee runs for 12 months.
Can I get a refund for an audit?
A completed audit is non-refundable, but if you go on to a project with us within one month, its fee is credited.
Do refunds apply to Reddit, Quora and AI visibility?
Before work starts you can cancel for a full refund. Once work is underway, we refund the undelivered part of the scope. Results on third-party platforms are not by themselves grounds for a refund.
Do you disclose that editing is paid?
Yes, on every project. Wikimedia's Terms of Use require it of paid contributors, and that is what protects your article.
11 Further reading
How to choose a Wikipedia agency: reading before you pick a vendor
Order a Wikipedia page with guarantees: terms before you sign
Send us a brief and we will make a proposal with guarantees and refund terms written into the contract.